Privacy and your documents

You are handing us your passport, your bank statements and your tax returns. That deserves a specific answer, not a page of boilerplate.

The short version

Your documents are encrypted at rest, stored in India, never publicly accessible, never sold, never used for advertising, and deleted 90 days after a decision on your application. You can delete any document yourself before we submit, and ask us to delete everything at any time.

What we collect and why

Passport details and scans

Required by the authority on the application form. Without them there is no application.

Financial documents

Bank statements, tax returns and salary slips are assessed by the consulate as evidence you can fund the trip. We forward them; we do not analyse your finances for any other purpose.

Travel details

Dates, accommodation and itinerary go on the form.

Contact details

To send you status updates and to reach you if the authority asks for something. Not used for marketing unless you separately ask for it.

Where it lives

Stored in India. We do not move your documents to another jurisdiction for processing.
Encrypted at rest with AES-256, and in transit with TLS.
Object storage is private. There is no public URL for your passport scan, signed or otherwise, outside an authenticated session.
Access is limited to the operations staff working on your file, and every access is logged.

When we delete it

Documents are scheduled for deletion 90 days after a decision on your application. The deletion date is recorded against every file when you upload it, and a scheduled job enforces it — it is not a promise that depends on someone remembering. You can also delete any individual document yourself before we submit, or ask us to erase everything we hold about you.

The consulate or visa application centre your application is addressed to, and nobody else. We do not sell data, we do not share it with advertisers, and we do not use your documents to train anything.